1. Introduction
– Welcome to Clutch Culture CPT. By using our website and services, you agree to the following terms. Please read them carefully.
2. Products & Services
– We provide custom automotive merchandise, decals, NFC products, resin products, garments, and services including Clutch Guard.
– All products are subject to availability. We reserve the right to discontinue or modify products at any time.
3. Orders & Payment
– All orders are confirmed only after full payment is received.
– Payment methods include card payments and other gateways integrated on the site (e.g., Yoco).
– Prices are inclusive of VAT where applicable.
4. Customization & Uploads
– Customers may upload designs for certain products. By uploading, you confirm that you own the rights to the design or have permission to use it.
– Clutch Culture is not responsible for copyright infringement or third-party claims.
5. Clutch Guard – Emergency NFC Profile
Product Description:
– Clutch Guard is an emergency medical profile system using NFC tags to store and display user information in case of emergencies.
Usage Disclaimer:
– Clutch Guard is designed to provide emergency responders with user information quickly. Clutch Culture CPT is not a medical provider and is not liable for any medical outcomes resulting from the use of this product.
User Responsibilities:
– Users are responsible for providing accurate information when registering their Clutch Guard profile. Any changes to medical information must be updated promptly.
Consent & POPIA Compliance:
– By registering for Clutch Guard, users consent to the collection, storage, and processing of personal and medical information in accordance with our Privacy Policy.
Information collected may include:
– Full Name,
– Blood Type,
– Allergies,
– Medical Conditions,
– Medications,
– Emergency Contacts,
– Additional Info, and
– Language Preferences.
Users have the right to access, correct, or request deletion of their data at any time.
Warranty:
– Warranty covers manufacturing defects only. Improper installation or misuse voids the warranty.
6. Shipping & Delivery:
– Shipping timelines are estimates and may vary.
– Customers are responsible for providing accurate delivery information.
7. Returns & Refunds:
– Custom products cannot be returned unless defective.
– For defective items, please contact us within 7 days of receipt with photos.
– Refunds or replacements are handled at our discretion.
8. Limitation of Liability:
– Clutch Culture CPT is not liable for damages caused by improper use of products.
– We are not responsible for lost, delayed, or damaged shipments once products leave our premises.
Clutch Guard Specific:
– Clutch Culture CPT, its affiliates, and employees shall not be liable for any loss, injury, or damages arising from the use of Clutch Guard.
9. Governing Law:
– These terms are governed by the laws of the Republic of South Africa.
10. Contact:
– For questions about these Terms & Conditions or Clutch Guard, contact Clutch Culture CPT at info@clutchculture.co.za.
1. Introduction
– Clutch Culture CPT respects your privacy. This policy explains what data we collect, how we use it, and your rights. This includes both our general products/services and Clutch Guard emergency NFC profiles.
2. Information We Collect:
General Data:
– Personal info: name, email, phone number, address.
– Payment info: processed securely through payment gateways (we do not store card details).
– Uploaded designs for custom products.
– Website usage data: cookies and analytics to improve user experience.
Clutch Guard-Specific Data:
– Full Name
– Blood Type
– Allergies
– Medical Conditions
– Medications
– Emergency Contacts
– Additional Information
– Language Preferences
– NFC ID assigned to your tag
⚠️ This data is considered sensitive personal information under POPIA and is handled with extra care.
3. How We Use Your Information:
General Use:
– To process orders and deliver products.
– To communicate updates, promotions, or support requests.
– To improve our website and services.
Clutch Guard Use:
– To store and display emergency medical profiles for NFC tags.
– To provide order fulfillment and warranty support.
– Only authorized personnel can access this information.
4. Data Sharing:
-We do not sell or share personal information with third parties except when necessary for:
– Payment processing.
– Shipping and delivery.
– Legal compliance.
– Emergency responders (for Clutch Guard users in emergencies only).
5. Consent & POPIA Compliance:
– By registering for or purchasing Clutch Guard, you consent to Clutch Culture CPT collecting, storing, and processing your personal and medical information in accordance with this Privacy Policy.
Your Rights under POPIA:
– Access your personal and Clutch Guard data.
– Request correction of any inaccurate information.
– Request deletion of your data.
– Withdraw consent at any time.
How to Exercise Your Rights:
– Contact us at info@clutchculture.co.za. For Clutch Guard data, we will maintain a secure record of consent including timestamps.
6. Security:
-We implement industry-standard measures to protect your data:
– Secure WordPress database storage.
– Restricted access to authorized personnel only.
– Encryption where applicable.
7. Retention:
– Clutch Guard information is stored until the user requests deletion, or the tag/service is deactivated.
– General customer data is retained as long as necessary for order fulfillment, warranty, and legal obligations.
8. Cookies & Analytics:
– We use cookies and analytics tools to enhance website performance and improve user experience. Cookies do not store sensitive personal information.
9. Contact:
– For privacy inquiries, consent withdrawal, or any data requests, contact:
Clutch Culture CPT
Email: info@clutchculture.co.za